DEEPER

Refund policy

Last updated 05 November 2026

Fourteen days, no questions asked. If Endless Dive is not what you wanted, email within fourteen days of purchase and you get your money back in full.

How to request one

Email deepertrivia@gmail.com from the address on your account, or include it in the message. You do not have to give a reason. Requests are normally handled within a few days, and refunds return to the card you paid with.

After fourteen days

Refunds are at discretion after that, and will be considered in good faith — particularly if a feature did not work as described, or you were charged twice. Ask rather than assuming the answer is no.

What a refund does

Endless Dive access ends when a refund is issued. Your account, streak, and run history are untouched, and the free daily game continues to work exactly as before.

If Deeper shuts down

Endless Dive is sold as lifetime access for as long as the service runs. If Deeper closes permanently within twelve months of your purchase, contact us and a refund will be considered in good faith.

Duplicate or unrecognised charges

Email first and it will be sorted quickly. That is usually faster than a bank dispute, and no one has to pay the dispute fee.